Content creation & optimization
Digital content is how all customers “touch and feel” the products they buy online. Having exceptional digital content, especially for top-selling products, is incredibly important to drive our client’s sales revenues online.
- Exceptionally written digital content guaranteed to pass any qualification control process – reducing the time to get a product live and increasing its likelihood to improve sales revenues
- Incredibly fast content duplication for our client’s products that already exist on the platform they are selling on
- Content optimization for top-selling products every month
Selling online is a data-driven game! Having the right data at the right time, and taking action on that data, drives sales revenues online. Intrepid has developed our Dragon Tool to pull this data in real-time to ensure our KAMs are able to see trends and opportunities to manage your account.
- Connected directly into your shop's admin panel (eg, Seller Center account)
- Connected via API, ensuring that data is updated immediately into the Dragon Tool
- Weekly reporting sent to our clients focused on your shop's data and performance
Shop layout & design
Your shop on Lazada represents the quality of your products and professionalism of your company. With over 18,500 active vendors on the Lazada platform, it's incredibly important to set yourself apart from your competition. When joining our platform, Intrepid will work closely with you to design and create a shop that truly represents your company.
- Creating beautiful shops for our clients is about the synergy between expert graphic design, optimal tag lines, and a commercial focus on the which products to feature
- Our design team are top graphic designers with years of experience in the industry
- Recognized as the top shop-in-shop (SiS) design Lazada partner on Lazada.vn
Campaign management & strategy
All e-commerce platforms depend heavily on campaign performance to increase sales revenues. Planned campaigns on e-commerce platforms have an enormous impact on our client’s monthly sales performance. Therefore, to guarantee our Key Account Managers have planned appropriately for each and every campaign, they meticulously:
- Evaluate each of their client’s portfolios, sales histories, and top-performing products within the market
- Bench-mark competitive pricing for each product and work with our clients to offer the most competitive price possible
- Work closely with each e-commerce platform to push our client’s best deals
- Track hourly sales performance during campaigns and resolve issues immediately as they arise
First-class customer experience
Client satisfaction is our #1 priority at Intrepid. Every member of our team, from our CEO to our junior staff, is dedicated to the highest level of professionalism, expertise, and results to ensure our clients receive the first-class service they expect and deserve. Our clients are the back-bone of our future. Therefore, Intrepid is committed to:
- Weekly and monthly scheduled meetings with our Key Account Management team and clients to review performance, campaigns, and resolve any client issues
- Weekly net promotor score (NPS) surveys to gain valuable insight from our clients about our performance
- Quick and timely resolution of customer issues
Intrepid Vietnam grew Fantasy Shop from $350 to $13,000
in just 3-months on the Intrepid platform!